GENERAL INFORMATION + SHIPPING METHOD & COST
Laura Gonzalez Designer ships worldwide to nearly every country across the globe, we employ the services of major, trusted international carriers to ensure your package arrives to your destination fast and securely.
Shipment Upgrade Notice:
We've put a lot of focus on making sure the items get delivered to our customers as quickly as possible. So lately we've upgraded our shipping system to provide better service: we managed to shorten the shipping time! From October 1, 2019, customers can enjoy FREE STANDARD SHIPPING on all orders. Upgrade for EXPRESS SHIPPING available as well.
All packages have specific tracking information.
You can choose your preferred shipping method on the Order Information page during the checkout process.
Note: Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.Once the items are ready to be shipped, we will send you an e-mail to notify you that your parcel has been dispatched. The e-mail includes a link to the shipping company website. From there on, you will be able to track the status of your order.
STANDARD SHIPPING USA FREE 15 - 25 BUSINESS DAYS
STANDARD SHIPPING EUROPE FREE 15 - 25 BUSINESS DAYS
STANDARD SHIPPING ASIA FREE 15 - 25 BUSINESS DAYS
STANDARD SHIPPING OTHER COUNTRIES FREE 15 - 25 BUSINESS DAYS
EXPRESS SHIPPING USA $50* 7 - 14 BUSINESS DAYS
EXPRESS SHIPPING EUROPE $50* 7 - 14 BUSINESS DAYS
EXPRESS SHIPPING ASIA $50* 10 - 18 BUSINESS DAYS
EXPRESS SHIPPING OTHER COUNTRIES $50* 10 - 20 BUSINESS DAYS
* The express shipping coast calculate based weight.
WHEN WILL I RECEIVE TRACKING INFORMATION?
Once your order has been completed and shipped, you will receive an email notification of your tracking number.
If you do not receive your tracking number within 7 business days, please contact us firstname.lastname@example.org
Orders typically ship the after 2-4 business days.
DUTIES & TAXES
Most products are subject to the payment of import duties (e.g. in the U.S.) or other duties, and other charges including value-added tax (VAT) or other taxes.
If these are applicable, they will be levied and determined when the shipment is processed by the applicable customs agency in your country.
Please check your country's import policy to understand and ascertain the applicability of and your liability for any such duties or taxes for the products you purchase.
All applicable duties and taxes, if any, are not included in the purchase price of your order or transaction. If they apply and are levied, then they are your (and not our or the product manufacturer's or supplier's) sole and exclusive responsibility, and shall be paid by you directly to your government or to the courier company, when the products are delivered.
Payment of the above-referred duties, charges and taxes are not our (or the product manufacturer's or supplier's) responsibility.
We shall not be responsible for any shipping or customs delay since this is outside our control.