GENERAL INFORMATION + SHIPPING METHOD & COST:
New Black ships worldwide to nearly every country across the globe, we employ the services of major, trusted international carriers to ensure your package arrives to your destination fast and securely.
Shipment Upgrade Notice:
We've put a lot of focus on making sure the items get delivered to our customers as quickly as possible. So lately we've upgraded our shipping system to provide better service. For that we have 3 shipping methods, FREE, STANDARD and EXPRESS. At the time of purchase you can see and choose the shipping method that suits you. You just have to buy and wait for your shipment.
Remember that we are in times of COVID-19 and times may not be exact, we will do our best to make them so. as well.
All packages have specific tracking information.
You can choose your preferred shipping method on the Order Information page during the checkout process.
Note: Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.Once the items are ready to be shipped, we will send you an e-mail to notify you that your parcel has been dispatched. The e-mail includes a link to the shipping company website. From there on, you will be able to track the status of your order.
USA and CANADA 25 to 40 days.
MEXICO 35 to 45 days.
EUROPE 30 to 45 days.
OCEANIA 30 a 40 days.
ASIA 30 to 45 days.
CENTRAL AMERICA 35 to 45 days.
SOUTH AMERICA 35 to 45 days.
AFRICA 35 to 45 days.
USA and CANADA 20 to 35 days, the cost of shipping is $25.
MEXICO 25 to 40 days, the cost of shipping is $35.
EUROPE 25 to 30 days, the cost of shipping is $39.
OCEANIA 20 to 35 days, the cost of shipping is $20.
ASIA 25 to 40 days, the cost of shipping is $30.
CENTRAL AMERICA 25 to 35 days, the cost of shipping is $29.
SOUTH AMERICA 25 to 35 days, the cost of shipping is $30.
AFRICA 25 to 40 days, the cost of shipping is $29.
USA and CANADA 10 to 15 days, the cost of shipping is $39.
MEXICO 20 to 25 days, the cost of shipping is $50.
EUROPE 10 to 20 days, the cost of shipping is $50.
OCEANIA 10 to 15 days, the cost of shipping is $30.
ASIA 15 to 20 days, the cost of shipping is $45.
CENTRAL AMERICA 10 to 20 days, the cost of shipping is $40.
SOUTH AMERICA 10 to 20 days, the cost of shipping is $55.
AFRICA 15 to 20 days, the cost of shipping is $49.
When will I receive tracking information?
Once your order has been completed and shipped, you will receive an email notification of your tracking number.
If you do not receive your tracking number within 7 business days, please contact us firstname.lastname@example.org
Orders typically ship the after 2-5 business days.
Payment of any duty and import tax is the responsibility of the recipient which are collected at the time of delivery.
These charges are not included in the total at checkout. They are determined by the customs agency in the destination country and beyond our control. We are not able to estimate these fees as they vary from country to country. The best way to calculate the costs is by contacting your local carrier/customs office.
If the recipient refuses delivery of their order due to a customs charge your package will be considered abandoned and disposed of by the shipping carrier and therefore, your order is not eligible for a refund
The customer is responsible for paying for shipping costs for returning any item/s. shipping costs are non-refundable.
Once an order ships and is in transit it is not possible to cancel the order
Unfortunately, we are not responsible for packages that may become lost in transit. It is the responsibility of the receiver to locate packages. We will, however, do everything in our power to assist you. We highly suggest you select a delivery address you trust and preferably one where someone is able to receive and sign for the package.
For further questions contact us at email@example.com